We Won Runner-up Award for Best Digital Transformation to Deliver Customer Happiness in 2022!

12/20/2022 - 4 minute read

Congratulations to our team on winning the 'Best Digital Transformation to Deliver Customer Happiness' at the Customer Happiness Summit & Awards on Friday, 14th of October 2022! 🥳

As a wise person said: "Winning is only half of it. Having fun is the other half." 

- Bum Phillips

We were thrilled to receive this award, as the satisfaction of our customers is of the utmost importance to Beema. There’s nothing quite like seeing the smiles our customers put on as we deliver on our promise to make insurance lovable.🧡 Our customer-centric approach is really and truly fueled by customer satisfaction.

Our CEO, Nicola Garelli, believes in transforming customer experience: 

“Since launching Beema, our focus has been on meeting the needs of customers in the region and expanding our services to serve customers in other markets. We are dedicated to continuously improving and growing our offerings to provide the best possible experience for our customers."

Staying true to our mission and vision

Winning the runner-up award at the CHSA Awards 2022 is a true testament to our dedication to improving the way consumers feel about insurance making a positive impact in the industry.

At our core, we believe that happy customers are essential to the success of our business, and we strive to deliver the best possible service to ensure their satisfaction through a robust customer-centric strategy. 

Our mission is to lead the way in the transformation of the insurance industry and to be a beacon for customer happiness in all we do.💪🏻

Our digital path to customer happiness

Our approach is centered around three key pillars that have proven resilient throughout history: customer experience, transformative technology, and personalized products.

As a result, we are committed to using innovation and digital transformation to deliver exceptional customer experiences. Our unique behavioral-based insurance products, such as pay-per-kilometer insurance and SmartDriver insurance, allow customers to have more flexibility and control over their insurance coverage.

By leveraging technology, we have created a seamless, end-to-end online digital journey for our customers. They can easily get a quote and make a purchase directly without the need for additional assistance, making the process convenient and hassle-free.

Our focus on innovation and digital transformation helps us deliver exceptional value to our customers, and we are constantly seeking for ways to improve and enhance the customer experience.
We believe that by focusing on customer happiness, we can create a truly differentiated and rewarding insurance experience for all our customers.

Do you have a Beema insurance policy? If not, we highly recommend that you explore our catalogue of products such as MotorHome and Travel insurance.

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We Won Runner-up Award for Best Digital Transformation to Deliver Customer Happiness in 2022!

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